January 07, 2010 - Brett DeWoody
Every now and then we come something on the web which shows how much a company really cares. A carefully crafted welcome email, a "thank you" page written by a real person, or perhaps a special offer just for loyal customers. But rarely do you see a business take this client-first approach to the darkest depths of their business... the dreaded error message.Which is exactly why the error message below instantly struck a chord. Even when they're down Google is still focused on creating an engaging customer experience. The message probably took someone at Google just a few minutes...